Access to culture should not be a privilege. Our festival aims to be a place where everyone feels welcome and can move freely. However, we know that for many people, attending cultural events is difficult or even impossible. This is no different at our festival – but our goal is to change that.
Arrival: The festival is barrier-free accessible from Zurich Hardbrücke train station (200 meters) or the Schiffbau tram stop (50 meters). The stops can be used autonomously. A street with a traffic light must be crossed.
Parking: There are two public parking spaces for people with mobility impairments located at Schiffbaustrasse 6. The street is closed to public traffic during the festival, but the barrier-free parking spaces are accessible.
Concert venues: The Box can be accessed via six steps or a ramp to the right of the cloakroom. The Hall is accessible at ground level. The lower floor of Moods is accessible at ground level, while the gallery can only be accessed via stairs. The Exil can be accessed via a threshold with a slope of less than 6%. The Schiffbauplatz is mostly paved; one section consists of gravel.
The exit from the foyer can be accessed via a threshold with a slope of less than 6%. If this is not accessible, the adjacent entrance can be used.
Wheelchair platform: In the Schiffbau Hall, there is a wheelchair platform, which can be accessed via a six-meter-long ramp with a slope of less than 6%.
Toilets: In the Schiffbau, there is a barrier-free toilet in the basement, accessible via an elevator to the left of the cloakroom and usable with a Eurokey. On the Schiffbauplatz, there is a barrier-free Kompotoi. In the Exil, there is a barrier-free toilet, but the cloakroom staff must be contacted without prior notice.
Bar counters: The bar counters in the Hall, Moods, the Box, the Schiffbau foyer, and on the Schiffbauplatz are not barrier-free. In Exil, part of the bar is 1.04 m high.
People with disabilities purchase a regular ticket, and their accompanying person will receive a free ticket at the box office. People with a KulturLegi receive a 50% discount on the ticket price. Tickets can be purchased online via SeeTickets and are valid upon presenting the KulturLegi at the box office.
Guide and assistance dogs are allowed everywhere and can be leashed at the cloakroom in the foyer if needed during the concert visit.
The festival is mostly cashless. Card payment devices with touchscreens are not barrier-free. Payments can be made via card or Twint. The Moods and the m4music Bistro in LaSalle accept cash. Food stands accept both cards and cash.
A festival is loud and full of impressions, and many people may experience sensory overload. The Quiet Zone is available for anyone who needs a calm retreat to take a break and then enjoy the festival again.
The Quiet Zone is located on the first floor of the Schiffbau in the canteen. It is barrier-free and accessible via an elevator. The space features dimmed lighting, seating options, and fidgeting toys if needed.
Visuals: Most concerts are accompanied by moving lights. Strobe effects and smoke cannot be excluded.
For all concerts on the Open Air stage, we refrain from using strobe effects and quick transitions between complementary colors to create less stimulating performances.
Assistants and companions of people with disabilities receive free admission to all concerts. Please register with Raffaela at:
awareness@m4music.ch.
We're on it! Do you have any feedback or suggestions? We look forward to your message to Raffaela: awareness@m4music.ch.